Description
Shipping & Returns
ONLINE Returns Policy
We want you to LOVE your purchase! We will happily accept returns postmarked within 10 days of purchase on unworn, new products with tags attached. Refunds will be made to the card used in the original transaction. All Monkee’s boutiques are independently owned and operated, so we can only accept returns on purchases from this store location. Returned items must be unworn with price tags intact.
Handbags, sunglasses, jewelry, lingerie, accessories, special orders, trunk show items, and SALE items are FINAL SALE and cannot be exchanged or returned for a store credit.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item. Customers are responsible for the cost of shipping on all returns.
Return Address:
Monkee's of Mountain Brook
2006 Cahaba Road
Mountain Brook, AL 35223
As a small business, we cannot accommodate every return but we will be reasonable. Please contact us directly with any questions or concerns.
Shipping Policy
We offer standard shipping for a flat rate. Orders over $200 qualify for complimentary standard shipping. When your order ships, you will receive an email including tracking information.
Delivery times and dates will vary based on your location. We are not responsible for lost or stolen packages, or unforeseen delays due to holidays and weather. No overnight shipping is offered at this time.
Not all of our inventory is sold online due to vendor restrictions. Please follow us on Instagram or call to order!
Please Specify which Color Number Hat you are ordering from A-D.
ABOUT THIS BRAND:
Here is an exert from this brand in their own words:
"ORIJINAL was born from an appreciation of unique textiles. I was always looking for that one piece that would pull my neutral wardrobe together, a signature statement that set me apart from the masses. Having owned several kilim rugs & used them for their versatility throughout my home, I kept thinking how perfect it would be if I could use them in my wardrobe as well. Voila! Over the past several years, the brand has grown and changed, but our core values have remained the same - a commitment to craftmanship, an appreciation for the Turkish culture that continues to inspire, a love of travel, and above all else; a celebration of the colors and textures that make each and every kilim textile one-of-a-kind. The weaver’s personal touch is felt in every kilim, that's why each ORIJINAL design is entirely unique. We work closely alongside Turkish dealers to find kilims that are particularly beautiful & decades old, but often damaged, stained or worn by time. Repurposing these textiles allows us to upcycle items that would otherwise be devalued based on their condition instead of adored for their inherent beauty. Once the rug reaches our studio in NC, each piece is affectionately crafted by our team of makers from around the world, making ORIJINAL a truly global effort. "